When ordering any product it is very helpful to know the product make and model of the item you want to purchase or replace. In order to ensure that you will receive the correct sized crutch tips, you must measure across the diameter at the base of the crutch tip. This measurement will help us determine which will work best for your crutches.

If your wheelchair seat width is 12", 13" or 14" then you would select the Junior size. If your wheelchair seat width is 15" or greater, select the Adult size.

The Battery Power Solutions 150 Sine Watt Inverter is needed if your CPAP machine is a ResMed or Fisher Paykel brand.  Also, if you wish to charge your battery through a cigarette lighter in your car, then the Inverter is required.

In most cases you will be able to return your bath chair as long as it has not been used and you have kept the product's original packaging. Please see our Return Policy for detailed instructions.

The replacement seat is 4" thick but 4.5" thick around the oval cut-out.

The weight capacity of heavy-duty power wheelchairs depends on the model type. However, there are some models that can accommodate weight up to 600 lbs. Generally speaking the weight capacity range for heavy-duty power wheelchairs is 300-500 lbs.

Patient slings are sold separately. They are not included with the purchase of a patient lift. We offer a full collection of patient slings to fit whatever transfer needs you may have. If you are unsure what sling will work with your patient lift, then feel free to give us a call at 800-443-7091 and we will assist you with your selection.

Patient slings are sold separately. They are not included with the purchase of a patient lift. We offer a full collection of patient slings to fit whatever transfer needs you may have. If you are unsure what sling will work with your patient lift, then feel free to give us a call at 800-443-7091 and we will assist you with your selection.

It is necessary for you to receive prior authorization before returning an item. Please view our Return Policyfor further instructions.

Each wheelchair order is different depending on what options are selected and where the wheelchair is being shipped to and frοm. You will be informed at purchase the estimated delivery date. If this is unknown when the order is placed, then feel free to call us at 800-443-7091 to check on the status of your wheelchair order.

We are happy to accept personal checks and money orders in U.S. dollars. Select “Check/Money Order” as your method of payment when ordering online. Keep in mind that this type of payment method will delay your order. When you choose to pay for an order by check or money order, we do not process the order for shipment until we have received it and the funds have cleared.

All checks and money orders should be mailed to:
Care Medical Source, LLC.
509 NE Hancock St.
Portland, OR 97212

The ADA suggests that there should be one foot of ramp per one inch of vertical rise.

The first thing to do in this situation would be to find out if the part needed to repair your scooter is covered under warranty. At Care Medical Source we support the products that we sell by honoring all manufacturer warranties. If you are in need of warranty service please call us at 800-443-7091 for detailed instructions. If the part does not end up being covered under warranty, then we can sell you the part you need.

Almost all items purchased through CMS are returnable however handcycles are one of few products that are non-returnable. The reason behind this is that handcycles are custom-ordered. Exceptions would be if the handcycle received were different than the type of handcycle ordered. At the time you place your order you will be notified that the handcycle is non-returnable.

The first thing to do in this situation would be to find out if the part needed to repair your stander is covered under warranty. At Care Medical Source we support the products that we sell by honoring all manufacturer warranties. If you are in need of warranty service please call us at 800-443-7091 for detailed instructions. If the part does not end up being covered under warranty, then we can sell you the part you need.

There are many different brands, types, and sizes of catheters. The best way to determine what catheter will work best for you is to consult your physician. They should be able to advise you on what product you should be ordering.

Our rollators are comprised of many quality features. We offer three-wheeled and four-wheeled rollators in various color choices that all fold for easy storage and transport. These include lockable handbrakes or pressure brakes for those who have no hand strength. While baskets are optional, each rollator includes a comfortable seat for resting. Another great feature is that they are lightweight which helps create a smoother ride. The best part is that once you have received your rollator you will be ready to roll because there is no assembly required.

There are three ways in which you can order a wheelchair. At CMS we do our best to help you through the whole ordering process because we understand that some times wheelchair orders can get very complex. We want to be assured that we are providing you with the perfect wheelchair for your needs. Below are the three ways to order a wheelchair:

• Call us at 800-443-7091 and let us know which wheelchair you are interested in. We will walk through the order form with you and help you choose your selections. Once this is done we will provide you with a price quote. If everything looks good frοm your end and our end, then we will process payment on the order and get it ready to build and ship.
• Request an order form to be mailed or emailed to you. Once you receive it, complete your selections and mail or email it back to us. We will review you selections to ensure that everything is complete and will then prepare a price quote for you. Once we inform you of this quote, if everything looks good frοm your end and our end, then we will process payment on the order and get it ready to build and ship.
• Order a wheelchair online by choosing frοm the pull-down options for each category displayed on the specified product page. A total price will appear once all the necessary fields have been selected. Once the order is submitted, we will review the order on our end to make sure everything is complete. If everything looks good then we will process payment on the order and get it ready to build and ship. If there is a problem with the online order you will be contacted with further instructions.

Gel wheelchair cushions offer more protection than foam wheelchair cushions to prevent pressure related skin breakdown. Gel cushions do, however, tend to be heavier than foam wheelchair cushions.

At CMS we strive to support the products that we sell by offering wheelchair parts, wheelchair advice, and assistance to help maintain and repair your wheelchair for its life span. If you can’t find your current wheelchair tire online, give us a call at 800-443-7091 and we will be happy to help you figure out what wheelchair tire is needed for your old or new wheelchair. To speed up this process it is helpful to have your wheelchair’s serial number on hand.

At CMS we will always make an effort tofind you the product you are looking for. Just because it is not displayed on our web site does not mean that we are unable to obtain it through one of our suppliers. If there is a product which you are in need of but is not displayed on our web site, please feel free to call one of our customer service representatives at 800-443-7091 and they will see if the product you need is available for purchase. All we ask is that you try and provide us with the most specific information you have about the product such as the name of the manufacturer, a product number, or a product description.